FAQs

Welcome to our FAQ section! Here, you'll find answers to the most common questions about our cleaning services. Whether you're curious about our safety measures, the areas we serve, or how to customize your cleaning plan, we've got you covered. Our goal is to provide you with all the information you need to make your experience with us smooth and satisfactory.

1. What services do you offer?

We provide a range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and post-construction cleaning.

2. What areas do you serve?

We serve Hardee, Highlands, Polk, Desoto and other surrounding areas.

3. Are your cleaning products safe?

Yes, we use biodegradable cleaning products that are safe for pets and food areas.

4. Do I need to be home during the cleaning?

No, you do not need to be home. We can arrange a convenient time and access method that works for you.

5. How do you handle pets?

Our team is very comfortable working around pets, we ask that you inform us in advance so we can take any necessary precautions.

6. What is included in your cleaning service?

Our cleaning service includes dusting, vacuuming, mopping, and cleaning all rooms, bathrooms and kitchens. For a detailed list, please see our service description.

7. Can I customize my cleaning service?

Absolutely! We offer customizable cleaning plans to meet your specific needs and preferences.

8. How do I book a cleaning service?

You can book a service through our website or by calling us.

9. What are your rates?

Our rates vary based on the type and frequency of service. Please contact us for a free quote.

10. What is your cancellation policy?

We require 24 hours' notice for cancellations. Cancellations made within 24 hours may be subject to a cancellation fee.

11. Do you bring your own cleaning supplies?

Yes, we bring all necessary cleaning supplies and equipment. If you have any special requests or preferences, please let us know.

12. How can I provide feedback?

We welcome your feedback! You can provide it directly to our staff, through our website, or by contacting our customer service team.

13. Do you offer any discounts or packages?

Yes, we offer discounts for military, recurring services and seasonal promotions. Please check our website or contact us for current offers.

14. What measures do you take for COVID-19?

As certified cleaners, we follow all recommended guidelines for cleaning and sanitization to ensure the safety of our clients and staff. This includes wearing masks, gloves, and using disinfectants.

Still have a question?

Thank you for visiting our FAQ section! If you didn't find the answer you were looking for, please don't hesitate to reach out to us directly. We're here to help and ensure your home or business is sparkling clean. Contact us via phone, email, or through our website for any further questions or to book your next cleaning service.